by Pejman Rajabian | Apr 15, 2020 | Chatbots, Conversational Platforms
Have you ever heard the saying, “happy wife, happy life”? Well, it rings true in the workplace as well! Happy employees tend to go the extra mile, doing more for their companies and its customers. After all, the people who make up the workforce are the same people who make ...Continue Reading
by Pejman Rajabian | Apr 4, 2020 | Chatbots, Conversational Platforms, Digital Transformation
As unbelievable as it's been, COVID-19 continues to disrupt business operations around the planet on an unprecedented scale, from world-class event cancellations to local shops and restaurant closures. In many cases, business sales numbers have declined from double-digit figures all the way down to zero. The level of uncertainty surrounding ...Continue Reading
by Pejman Rajabian | Mar 23, 2020 | Chatbots, Conversational Platforms
Customer Expectations Reach a New High Today, we’re witnessing a major shift in consumer expectation. Customers are demanding higher-than-ever levels of convenience and service. Why? Because that’s what they get when they shop with conglomerates like Amazon—consumers are no longer limited by time of day, and they don’t have to ...Continue Reading